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Consumer confidence fell to its lowest reading since 2014

The Conference Board index dropped 6.7 points to 81.9 in September. Survey answers reflected unease about prices, jobs and the economy’s direction.

Fuel prices posted at a gas station in Fort Pierre, South Dakota
Fuel prices posted at a gas station in Fort Pierre, South Dakota. Tony Webster / Wikimedia Commons, CC BY 2.0

Published October 27, 2026. This retrospective examines the Conference Board’s September consumer confidence report, released September 29.

The Conference Board’s Consumer Confidence Index fell 6.7 points to 81.9 in September, down from 88.6 in August. It was the lowest reading since April 2014. The survey suggested that consumers’ view of current conditions and their expectations had weakened, as higher everyday costs and uncertainty weighed on sentiment.

What confidence measures

The index is based on survey answers, not a count of purchases or a measure of household income. People are asked about business conditions, jobs and their expectations. A confidence survey can show how people feel before they change their spending. It does not prove that the economy is already in recession or that every family is pessimistic.

In September, the present-situation measure fell, and the expectations measure also declined. Survey respondents mentioned gas, goods and services among their concerns. That context matters because the index records perceptions and expectations. It complements hard data such as payroll employment, inflation and retail sales rather than replacing them.

Why sentiment can fall when jobs remain available

Consumers judge the economy through their own costs and prospects. A person can remain employed and still worry that rent, groceries, fuel or debt payments are taking a larger share of income. A job seeker can be discouraged by a slow search even when national payrolls are positive. Confidence captures some of that uncertainty.

Higher prices also have a memory. If prices rose sharply in prior years, a slower inflation rate does not restore the old price level. Consumers may keep feeling squeezed even when the pace of increases moderates. If gasoline then rises again, the visible change at the pump can renew concern about the overall cost of living.

A warning signal, not a forecast

Weak confidence may affect future spending, but survey responses do not translate automatically into an exact drop in purchases. Households differ, and actual spending depends on income, savings, credit and necessity. Analysts watch whether sentiment is confirmed by sales, hiring and production data.

The September survey was a separate story from the jobs report and CPI released around the same period. It put a measure on how the economy felt to consumers, not just how economists measured it. WallPost’s purpose is to connect those measures without treating opinion as proof. Confidence was notably low; the next question was whether households’ choices and the official data would move in the same direction.

Confidence indexes also have a base period and a methodology. A reading of 81.9 is not the percentage of Americans who are confident, and it should not be read as “81.9 percent of normal.” The direction and component measures provide context. The survey’s comparison with earlier years gives the low reading meaning, while the underlying questions show whether concern is about present conditions or expectations.

Polls can also be affected by the month when questions are asked and the issues respondents have in mind. The September survey window overlapped with elevated gas prices and public discussion of the job market. It shows the views of respondents at that time, not a direct measure of each family’s spending. Later surveys can improve or worsen without proving that September’s reading was fabricated or meaningless.

Sources

conference-board.org

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